Q: What types of services can I migrate to VEDOS?

You can migrate almost any website for which you can share access data directly with us . We commonly migrate websites with the WordPress content management system. We can also migrate emails and assist with domain re-registration. Services for which we cannot guarantee successful migration include websites: created in online website editors such as WIX, Webnode, etc. using an unusual content management system or their own complex solution; incompatible with the currently supported versions of PHP and SQL databases on our servers.

Q: How much does assisted migration cost?

Automatic migration is free of charge and is linked to the completion and payment of the web hosting service. You must complete and pay for this order before the bonus for switching from a competitor is recognized (the bonus period applies after the first year of operation has been paid for). If you are also transferring your domain from a competitor to us, you can expect to be asked to pay a re-registration fee , which will also extend your domain. The re-registration fee applies to all domains except CZ, which you do not extend when re-registering. If you need our assistance, you must pay the invoice sent by our specialist before we begin the migration.

Q: Will the domain also be transferred during migration?

No, this does not involve re-registering the domain from another provider. Transferring web hosting means that your domain remains with the existing registrar ; only the web hosting provider changes. The change occurs through a DNS change. However, you can also re-register your domain with VEDOS here .

Q: Does migration include the final DNS change?

No, changing the DNS is not part of the web hosting migration. We do not have and do not want to have access to your original provider's administration , so you must change the DNS yourself . If your domain is registered with VEDOS , we can change the DNS for you. Just let the technician know during the migration process.

Q: What information will you need from me for the migration?

To transfer web hosting, we need to know: ftp server ftp user user password db name (database, mysql) db server db user user password phpmyadmin url for database administration Web hosting/website php version To transfer email accounts, we need to know: Mailbox name Password IMAP server of the current provider Your current provider should provide you with this information.

Question 1

How does the "Up to 2 years free" promotion work when switching from a competitor?

Accepted Answer

If you switch to us from another provider before the end of your prepaid period, we will add the remainder of your prepaid period to our annual period free of charge, up to a maximum of 2 years.

Question 2

What types of services can I migrate to VEDOS?

Accepted Answer

You can migrate almost any website for which you can share access data directly with us.
We commonly migrate websites with the WordPress content management system. We can also migrate emails and assist with domain re-registration.
Services for which we cannot guarantee successful migration include websites:
created in online website editors such as WIX, Webnode, etc.
using an unusual content management system or their own complex solution;
incompatible with the currently supported versions of PHP and SQL databases on our servers.

Question 3

How does migration work?

Accepted Answer

Throughout the migration process, services will remain available from your original provider.
Once the checks are complete, we will redirect your domain to the new website or email address, and within one hour, services will be up and running with us. You can then deactivate services with your original provider.

Question 4

How much does assisted migration cost?

Accepted Answer

Automatic migration is free of charge and is linked to the completion and payment of the web hosting service. You must complete and pay for this order before the bonus for switching from a competitor is recognized (the bonus period applies after the first year of operation has been paid for).
If you are also transferring your domain from a competitor to us, you can expect to be asked to pay a re-registration fee, which will also extend your domain. The re-registration fee applies to all domains except CZ, which you do not extend when re-registering.
If you need our assistance, you must pay the invoice sent by our specialist before we begin the migration.

Question 5

What happens to the data at the original provider?

Accepted Answer

The migration has no effect on the data stored with the original provider.
Until you approve the migrated website and redirect the DNS to it (manually, automatically, or with our help), the website and emails will continue to function with the original provider.

Question 6

What if the migration fails?

Accepted Answer

If the migration fails for any reason, or if we are unable to get the website 100% up and running, you can withdraw from the service and migration.
We will refund your money, and the services will remain in operation with the original provider.

Question 7

Which web hosting plan is right for my needs?

Accepted Answer

In general, it is impossible to say definitively which web hosting is the most suitable. When choosing a plan, it is important to consider the parameters of each hosting service to ensure that they meet the needs of your project. A lower-priced plan may affect website performance, which depends on many factors, such as updates (newer versions of content management systems often require higher performance) or traffic. However, with our hosting services, you can switch from a lower-priced plan to a higher-priced one and vice versa at any time.

Question 8

Will the domain also be transferred during migration?

Accepted Answer

No, this does not involve re-registering the domain from another provider. Transferring web hosting means that your domain remains with the existing registrar; only the web hosting provider changes. The change occurs through a DNS change. However, you can also re-register your domain with VEDOS here.

Question 9

Does migration include the final DNS change?

Accepted Answer

No, changing the DNS is not part of the web hosting migration. We do not have and do not want to have access to your original provider's administration, so you must change the DNS yourself.
If your domain is registered with VEDOS, we can change the DNS for you. Just let the technician know during the migration process.

Question 10

What information will you need from me for the migration?

Accepted Answer

To transfer web hosting, we need to know:
ftp server
ftp user
user password

db name (database, mysql)
db server
db user
user password
phpmyadmin url for database administration

Web hosting/website php version

To transfer email accounts, we need to know:

Mailbox name
Password
IMAP server of the current provider

Your current provider should provide you with this information.

Your data is in good hands.

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Extra

99 CZK/month.3.80 €/month.16.17 PLN/month$3.80/month

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39 CZK/month.€1.43/month.6.50 PLN/month$1.43/month

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