How MobilPouzdra.cz switched to Mailhosting Business

Q: Do I need Thunderbird or Outlook to use my email account?

No, you don't. We have prepared the Roundcube webmail client for managing your email inbox and accessing it from your web browser. You can find it at webmail.vedos.cz , where you can log in using the email account created in the mail hosting details. However, our email servers support IMAP, POP3, and SMTP protocols in their default settings, so there is no problem configuring well-known third-party email clients such as Apple Mail, Thunderbird, or Outlook. For more information, see the knowledge base .

Q: How do you deal with advertising, spam, and data protection?

Our emails are protected by state-of-the-art AI antispam , which effectively filters out junk mail. We also offer antivirus and antimalware protection to keep your inbox safe from malicious software. All security is provided in accordance with ISO 27001 standards to ensure maximum protection for your data and privacy. Unlike freemail services, our mail hosting does not display targeted advertising, as it is a paid service that respects your privacy and does not use your data for advertising purposes. The advantage is a clean and undisturbed environment for working with emails. Your mailbox will remain clean, secure, and free of unnecessary advertising.

They were looking for capacity and reliability in a local partner. They solved this by switching to VEDOS Mailhosting Business: 1 TB, unlimited number of mailboxes, and Czech support for CZK 1,000 per month.

Ing. Bc. Ingrid Kopp
Managing Director

MobilPouzdra.cz is a specialized e-shop founded in 2009. It focuses on mobile phone accessories – primarily covers, cases, and protective glass. Two people work internally on day-to-day operations: from selecting the product range and updating products to customer support and handling complaints.

"We are a small team, which is why we need simple solutions. The less time we spend on administration, the more time we have for our customers."

Ing. Bc. Ingrid Kopp
Managing Director

Why was the existing solution not sufficient?

The original hosting was reaching its limit. Every day, dozens of orders were sent out with PDF terms and conditions, along with complaints with full-resolution photos.
The quota for the original hosting was quickly filled, there was a risk of delivery failures on weekends, and the history was shortened to just a few months due to deletion.

Limited space on the original hosting. Dozens of orders ~200 kB in size arrive daily (copy of the order + terms and conditions in the attachment).
Large attachments with inquiries and complaints – full-resolution photos (ranging from a few to tens of MB).
A brief history due to deletion: older communications (approx. six months old) were no longer available.

"We chose VEDOS because we didn't want to keep track of every megabyte or deal with user licensing. When comparing competitors, we often came across 'unlimited' solutions with hidden conditions, which didn't make sense to us. With VEDOS, everything was transparent: 1 TB of space, unlimited mailboxes, Czech support, and the option to set up DKIM/SPF/DMARC. What's more, the migration took less than an hour with their instructions and a quick chat, and there was no data loss."

Ing. Bc. Ingrid Kopp
Managing Director

Original solution vs. new solution Mailhosting Business

Old solution: full mailbox, short history

Every day, dozens of orders (≈ 200 KB each) and emails with full-resolution photos for complaints arrived. The quota was quickly filled, there was a risk of delivery failures on weekends, and older communications disappeared after a few months due to deletion. Mail management meant extra hours per week, and instead of working with customers, we were dealing with freeing up space.

Previous price: CZK 650/month

New solution: 1 TB of space and peace of mind

The transition to VEDOS Mailhosting Business brought 1 TB and unlimited mailboxes. Large attachments are sent without worrying about quotas, history is kept long-term (currently ~12% used), and administration is minimal. The migration took about an hour, following the instructions and a short chat with support, to set up DKIM/SPF/DMARC for deliverability. Thunderbird, mobile clients , and Roundcube work without any changes.

Current price: CZK 1,000/month

Maximum space for emails

Mailhosting Business offers 1000 GB of space (expandable up to 5000 GB), an unlimited number of mailboxes, and advanced spam protection. All data remains exclusively in our data centers in Czechia.

Space: 1000 GB (can be increased up to 5000 GB)

Daily limit of 2,500 emails

Unlimited number of mailboxes

POP3, IMAP, SMTP

DKIM, SPF, antivirus, antispam

Maximum size of outgoing email: 100 MB

Modern webweb client Roundcube

Billing: monthly/annual

Backup: daily

Data stored on servers in the Czech Republic

Script for easy transfer old emails

Business Mail Hosting

CZK 1,000/month€50/month.200 PLN/month$50/month

1210 CZK/month incl. VAT€60.50/month incl. VAT242 PLN/month incl. VAT$60.50/month incl. VAT

ORDER

1210 CZK/month incl. VAT upon renewal€60.50/month incl. VAT upon renewal242 PLN/month incl. VAT upon renewal$60.50/month incl. VAT upon renewal

Mail hosting prices are listed per month for annual payments. For the Business plan, a 10% surcharge is applied for monthly billing.

Comparison of mail hosting tariffs

Price list for additional services

How did the migration go?

The migration consisted of three simple steps without any risk: brief preparation with support (clarification of the procedure via chat), running a built-in script to transfer old mail, and then a technical switchover – changing MX records and quickly reconfiguring clients (Thunderbird, iPhone). Operations continued to run, data was transferred without loss, and it was all done in about an hour; the only minor issue was the iPhone, where the settings needed to be fine-tuned.

"A colleague handled the email transfer, but he knows his way around these things. He had a 10-minute chat with support to make sure he understood what to do, and in about an hour we had all the emails transferred. He managed it himself, even though support offered to help. The hardest part was deciding to go for it, but when I added it all up, considering how much work we had to do before and how much it cost, we're now saving money and have peace of mind."

Ing. Bc. Ingrid Kopp
Managing Director

MobilPouzdra.cz now works in Thunderbird and mobile clients, using Roundcube webmail as needed. Large attachments to complaints pass through without any problems, and thanks to the 1 TB capacity (currently about 12% used), they can be stored for a long time without being deleted. Antispam continuously learns from feedback, and the error rate is low. Email administration has been reduced to a minimum; the team focuses on customers instead of cleaning mailboxes. The cost is predictable at CZK 1,000/month without "per user" licenses, which creates a stable environment that can handle even seasonal peaks.

"I would definitely recommend Mailhosting Business to companies that deal with a lot of emails and, above all, mailbox capacity."

Ing. Bc. Ingrid Kopp
Managing Director

Professional email on your domain

A fast and stable solution for businesses. Unlimited number of mailboxes, up to 5000 GB of storage space, protection against spam and viruses, and data stored exclusively in the Czech Republic. Easy setup in any client and 24/7 customer support.

Unlimited number of mailboxes

Up to 5000 GB of space
for emails

DKIM, SPF,
antivirus, antispam

nd Roundcube web client

Data stored
only in the Czech Republic

migration in 1 click

nd 24/7 customer support

A company email address that looks professional

Professionalism and credibility – an email address on your own domain looks more serious than freemail and strengthens your brand.

Brand building – every email promotes your domain and unifies corporate communication.

Security and control – improved deliverability thanks to SPF/DKIM/DMARC and greater assurance that your data remains under your control.

Flexibility for your company – any number of mailboxes, aliases, and the option to connect to other systems.

Order Mail Hosting

Ordering a new service

Frequently Asked Questions

What is MAILHOSTING?

The Mailhosting service facilitates email operation on your own domain. You will find it particularly useful if you only want email; the Webhosting and WebSite services have their own email services.

Should I use Web Hosting or Mail Hosting?

If you only want to use email services, then Mailhosting is ideal for you. There is no need to migrate your website or domain to VEDOS.
If you also want to run a website with us,Webhostingis a more suitable service.This automatically includes mailhosting with an unlimited number of email accounts.

How to increase your email storage space?

If you need more space, you can increase it up to 505 GB or 5 TB. Rules and prices can be found here. Instructions for increasing your space can be found in ourknowledge base.

Can I transfer my existing email accounts to VEDOS?

Yes, we have an automatic migration script ready for these cases, which allows you to transfer your emails to VEDOS with just a few clicks. You can find the complete procedure in the knowledge base.
If you want to transfer your emails professionally, we also offera paid transfer service from competitors.

Do I need Thunderbird or Outlook to use my email account?

No, you don't. We have preparedthe Roundcube webmail client for managing your email inbox and accessing it from your web browser. You can find it atwebmail.vedos.cz, where you can log in using the email account created in the mail hosting details.

However, our email servers support IMAP, POP3, and SMTP protocols in their default settings, so there is no problem configuring well-known third-party email clients such as Apple Mail, Thunderbird, or Outlook. For more information, see the knowledge base.

How do you deal with advertising, spam, and data protection?

Our emails are protected by state-of-the-art AI antispam, which effectively filters out junk mail. We also offer antivirus and antimalware protection to keep your inbox safe from malicious software. All security is provided in accordance with ISO 27001 standards to ensure maximum protection for your data and privacy.

Unlike freemail services, our mail hosting does not display targeted advertising, as it is a paid service that respects your privacy and does not use your data for advertising purposes. The advantage is a clean and undisturbed environment for working with emails.
Your mailbox will remain clean, secure, and free of unnecessary advertising.